Whether you have a quick question or have ran into a stop shop problem, our support team takes their commitment to you seriously. When you click Contact Support on the Ribbon, you will be taken to a straightforward web form to collect a few details for support to expedite your service.
Though filling out information in other softwares is tedious, we simply ask for a few basic details to attach to your case. This ensures there is enough information for all support techs to assist so their is never a lapse in service. It also allows technicians to immediately begin to troubleshoot when assigned so when filing, pleas be descriptive as possible to allow for a quick and accurate response.
Alternatively, you can email us directly at email@example.com
When possible, please provide any supporting documentation such as detailed steps to reproduce the issue, sample files, or even screen shots. Our support will be sincerely appreciative.