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FAQ & Troubleshooting

FAQs

Below is a list of some of our most Frequently Asked Questions. (Click to see answers). What happens if I work in multiple versions of eVolve (ie. 4.4 and 5.0) Though not prevented, there will be min…

Updated 3 years ago

Nested Points not showing up in point manager

Do you have a family with nested points, but the points are not showing up for export? Check the constraints on the family for a "Show Layout Points" option. If this constraint exists and is turned o…

Updated 3 years ago by Brett Stacks

Updater Warning

When opening a non eVolve User opens a Revit project the following message may appear. Resolving Third Party Updater Notice in 5.0 in Existing Projects. Ensure all users are out of the project. Deact…

Updated 3 years ago

Silent Installer

A "silent" installation of the eVolve software is an implicit acceptance of the EULA agreement. Click the following link to view the most recent version of the eVolve EULA Agreement. The EULA is also…

Updated 2 years ago

Force Debug Log

This enhancement ensures a single log "survives" an entire execution stack (from Command to Updater to External Event) to get a better idea of what and when everything executes. When performing any e…

Updated 2 years ago

Units Mis-match Warning

For non-English versions of EVOLVE, a workstation unit format must match that of the workstation.NET unit format. The following macro can be used to check your Revit unit format vs. your workstation.…

Updated 2 years ago by Adam Heon

EVOLVE windows do not display

If one or more of the EVOLVE dockable windows, such as; Family Browser, Find Elements, Element Filter, etc, appear to not display when toggled on/off, this is typically caused be the windows bring re…

Updated 1 year ago by Adam Heon

Remove Project Parameters when Opening a New Project

Note that this is only intended to be done for projects that will NOT be utilizing the EVOLVE tools. If these project parameters are removed, then some of the EVOLVE features will not work properly..…

Updated 2 years ago by Adam Heon

Family File won't load into the project from family browser.

If when trying to load a family into a Revit project from the EVOLVE family browser fails then typically 1 of the 3 reasons listed below could be the cause. The family file is missing from the instal…

Updated 11 months ago by Adam Heon

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